Advantage Video Chat for Law Firms
Increase customer satisfaction and grow your law firm!
What is Video Chat?
Did you know that more than 67% of website users leave the website without checking out or booking an appointment?
Clients want their concerns to be addressed instantly, especially if it involves legal matters. Any uncertainty from the client can cause a sale to be lost.
Using our video chat support software allows you to answer customer questions fast and convert clients into hires. What’s more, you can customize it to match your law firm website!
Why Do You Need Video Chat for Your Attorney Website?
More and more businesses are switching to video chat for customer service. This means that video chat is fast becoming a standard customer support channel.
Preferred by customers over email or phone service
Allows customers to get instant answers without having to wait long
Reduce customer abandonment
Boost conversion rates
What is Advantage Attorney’s Video Chat?
With our very own video chat, you can reach clients better with advance custoimization features! Choose your avatar, voice, question prompts, and more! Add your logo and branding colors. Call us for more information about how to get started with video chat.
Already have your website set up? No worries! You can avail our video chat as a standalone service. But if you’re just getting started, we recommend that you try our Advantage Attorney Bronze Plan which comes with a personalized website, monthly content published on your site, citations and links, SEO optimization, call tracking, reporting dashboards, and much more for just $799 per month!
Get A Client’s Attention in under 5 Seconds!
With our video chat’s auto-pop feature, visitors will not miss seeing the video chat window appear on their screens, inviting them to engage and stay longer on your site!
Respond to Your Clients Faster
People don’t like waiting for an email to be answered, the same way they don’t like waiting in line on the phone. Using video chat eliminates unnecessary waiting time, ensuring all your customers’ queries are answered right away!
Customize Your Video Chat
Power up your law firm’s marketing strategies by collecting necessary information from prospective clients before a live video chat begins. Ask them their names, legal concerns, or email addresses using our very own video chat software.
Get Client Appointments without an Appointment-setter!
You won’t need to hire a person to follow-up with clients and book appointments for you. Advantage Attorney’s video chat software integrates with most scheduling software like Calendly and AppointmentCore. Give clients the option to self-schedule without having to close the chat or click somewhere else! This is definitely a win-win! Less click for both you and your clients.
Increase Sales and Revenue for Your Growing Law Firm
Words alone are not enough. Start a conversation with your customers through video chat and watch your law firm grow!
Receive Instant Chat Notifications!
Get alerted of all chats right at your inbox! Each email notification contains all the lead information you will need to book an appointment or schedule a follow-up: their name, email, phone number, and a preview of their legal concern.
Increase Customer Engagement
A comprehensive video chat can help your law firm take customer engagement to the next level. Using video chat support lets you utilize user data and customize your chat to become more interactive and personalized.
What’s more, AI can help you deliver consistent answers to your clients. This enables you to avoid spitting out unnecessary information.
When your law firm can provide quick responses to your audience, customers can stay longer on your website, which increases your chances of closing a deal.
Do you want to boost your customer engagement? Here are some tips from our Law Firm SEO Experts!
Personalized conversations. AI video chat is smart enough to help you analyze curated responses to help you engage with your customers at a more personal level.
Real-time response. Take advantage of AI chat support and deliver fast and accurate responses to your customers. Don’t let your competitors get ahead of you!
One-on-one approach. Enhance your customer’s experience by allowing them to feel that you provide customer service that strives to meet their needs.
Provide Good Customer Experience
A poor video chat customer experience can harm your business. You can lose sales, and customers may leave with a bad impression of your law firm.
However, having good video chat support has customer benefits. It humanizes the digital customer experience and provides a personal touch to prospective clients. Decrease chat abandonment by providing a good customer experience through video chat!
Create Seamless Live Communication
Nobody likes to wait around for a solution. When clients have a legal concern, they’ll lose patience if your law firm can address the problem right away.
The way customers interact with brands is changing. They have a shorter attention span, and engaging them with your firm can be challenging. You can engage with your customers easily without wasting their time trying to reach a human customer representative through proactive live chat support.
Showcase your law firm! Don’t distract your customers with unnecessary content. Design and personalize your video chat to reflect your law firm’s branding and showcase a custom-made platform for your business.
Clear Communication Builds Stronger Relationships
Customers like to have their questions answered right away. By having a reliable video chat on your website, you can ensure that it will address their concerns right away.
Combine a personalized approach with professional service, and you’re going to be on your way to building customer relationships that last.
Trust Among Your Clients
Trust Among Your Clients
In the digital age, it is the customer who calls the shots. They expect you to be available for them 24/7, and what’s the best way to meet this expectation? Integrate live video chat into your website.
Video chat helps you engage with your customers where they already are. You can create an online experience that they will never forget by customizing your messages to suit the tone and branding of your law firm.
Reach Customers from Diverse Cultural Backgrounds
Video chat support can help you redefine your law firm’s customer service in a big way. Especially if you offer multilingual chat services that will help you reach more people from different cultures and countries.
Get the Advantage with Attorney Marketing
Want to get ahead of your competitors without breaking the bank? At Advantage Attorney Marketing, we are a full-service digital marketing agency that uses a proven system designed for small law firms and solo attorneys like you. Give your law firm the advantage you need by scheduling a call today!
Stay Ahead of the Game! Get Video Chat for Your Law Firm
Video chat for attorneys is an excellent customer support service that will help you attract more leads. Convert more loyal customers for your legal firm! Advantage Attorney offers 24/7 live video chat included in any of our attorney marketing packages.
Providing 24/7 customer support can be unrealistic even for large law firms. If you enable lawyer chat support on your website, you can provide quality support to clients outside of business hours. A self-service live video chat can provide the necessary information that your client needs, or you can also directly connect them to your office during your next business hour.
Aside from 24/7 video chat support, Advantage Attorney Marketing also provides you with all your other legal marketing needs. We offer comprehensive law firm SEO marketing, law firm PPC campaigns, cloud desktop solutions, social media management, and more!
Schedule a marketing consultation with our law firm agency today to start reaching your legal marketing goals. Together, let us grow your business!
*See pricing plans for more details.
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Schedule a call with our team today!
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