Customer service is an integral part of any business, and being able to provide quality customer service is a prerequisite for any law firm business to grow. In today’s fast-paced environment and increased dependability of customers to the internet, users generally expect the fast and proactive support of a business.
Did you know that more than 67% of website users leave the website without checking out or booking an appointment? Customers want their concerns to be addressed instantly, especially if it involves legal matters. Any uncertainty from the client can cause a sale to be lost.
Video Chat is one of the ways you can provide active support
to your potential and new clients. It is also one of the top converting elements on attorney websites.
Using a video chat support software allows you to answer customer questions fast and convert them into paying customers! However, getting live chat agents is not cheap. Most live chat agencies charge highly for 24/7 live chat agents, making it difficult to find a service provider that is sustainable yet effective. Fortunately, Advantage Attorney Marketing can help you save on customer support costs!
Each of our full-service marketing plans comes with a FREE video chat*! Whether you’re looking to update your live chat, or planning on getting one, Advantage Attorney Marketing offers these services at no additional cost. Get a responsive and custom video chat for free by scheduling a call with our law firm digital marketing agency today!
*See our pricing plans for more details.