Increase customer satisfaction and grow your law firm!
Did you know that more than 67% of website users leave the website without checking out or booking an appointment?
Clients want their concerns to be addressed instantly, especially if it involves legal matters. Any uncertainty from the client can cause a sale to be lost.
Our video chat support software lets you answer customer questions quickly and convert clients into hires. What’s more, you can customize it to match your law firm website!
With our very own video chat, you can reach clients better with advanced customization features! Choose your avatar, voice, question prompts, and more! Add your logo and colors for customers to recognize your brand. Call us for more information about how to get started with video chat.
Already have a website? No worries! You can avail of our video chat as a standalone service. But if you’re just getting started, we recommend our Advantage Attorney Bronze Plan, which comes with a personalized website, monthly published content, citations and links, SEO optimization, call tracking, reporting dashboards, and much more for just $799 per month!
With our video chat’s auto-pop feature, visitors will not miss seeing the video chat window appear on their screens, inviting them to engage and stay longer on your site!
People don’t like waiting for a reply to their email or for someone to pick up the line. Using video chat eliminates unnecessary waiting time, ensuring all your customers’ queries are answered right away!
Power up your law firm’s marketing strategies by collecting necessary information from prospective clients before a live video chat. Ask for their names, legal concerns, or email addresses using our very own video chat software.
You won’t need to hire someone to follow up with clients or book appointments for you. Advantage Attorney’s video chat software integrates with most scheduling software like Calendly and AppointmentCore. Give clients the option to self-schedule without closing the chat or clicking somewhere else! This is definitely a win-win! Fewer clicks for both you and your clients.
Words alone are not enough. Start a conversation with your customers through video chat and watch your law firm grow!
Get alerts for all chats right in your inbox! Each email notification contains all the lead information you will need to book an appointment or schedule a follow-up: their name, email, phone number, and a preview of their legal concern.
A comprehensive video chat can help your law firm take customer engagement to the next level. Video chat support lets you utilize user data and customize your chat to become more interactive and personalized.
What’s more, AI can help you deliver consistent answers to your clients. This lets you avoid spitting out unnecessary information.
When your law firm can provide quick responses to your audience, customers can stay longer on your website, which increases your chances of closing a deal.
A poor video chat customer experience can harm your business. You can lose sales, and customers may be left with a bad impression of your law firm.
However, having good video chat support has customer benefits. It humanizes the digital customer experience and provides a personal touch to prospective clients. Decrease chat abandonment by providing a good customer experience through video chat!
Nobody likes to wait around for a solution. Clients with legal concerns will lose patience if your law firm can address the problem immediately.
The way customers interact with brands is changing. They have a shorter attention span, which presents unique challenges. You can easily engage your customers through proactive live chat support without wasting their time trying to reach a human customer representative.
Showcase your law firm! Don’t distract your customers with unnecessary content. Design and personalize your video chat to reflect your law firm’s branding and showcase a custom-made platform for your business.
Customers like to have their questions answered right away. By having a reliable video chat on your website, you can ensure that it will address their concerns right away.
Combine a personalized approach with professional service, and you will be on your way to building lasting customer relationships.
In the digital age, customers expect you to be available 24/7. What’s the best way to meet this expectation? Integrate live video chat into your website.
Video chat helps you engage with your customers where they already are. You can create an online experience they will never forget by customizing your messages to suit the tone and branding of your law firm.
Video chat support can help you redefine your law firm’s customer service in a big way. Especially if you offer multilingual chat services that will help you reach more people from different cultures and countries.
